In a highly controversial move, the design platform Canva announced that it would be increasing its subscription pricing structure. Known for being an accessible, beginner-friendly tool compared to graphic design software favourites like Adobe and Figma, the costly increase is a disappointing evolution set to alienate its current users and further deter the professional design community.
The increase comes as a result of Canva’s AI feature development – an “expanded product experience” which the company sees as justification for its painful 300% price increase. While the move is only set to affect Canva Teams users, it’s a painful blow for small businesses that rely on the platform’s accessible suite of tools.
Announcing the price hike in an email to Canva Team users, the company states that from December, subscriptions will go from $119.99 per year to $500 per year. Presumably, to soften the blow, a 40% discount will be offered for the first 12 months, reducing the price to a cool $300. “This change helps us continue building awesome products like our Visual Suite, Magic Studio, Brand Tools, and other highly requested features,” Canva claims.
Loyal customers were understandably unhappy with the news, with many taking to X to share their frustration. “Canva’s value is in two areas — quick basic editing of images, and their vast template library for everything else. It’s the software everyone wanted from Adobe: basics plus starter templates. AI doesn’t value add to what was already there,” web design teacher Jen Kramer says. “They just don’t get that we don’t want huge numbers of new features – we just want it to work and for price rises to be fair,” another X user added.
It seems Canva is undergoing a metamorphosis that nobody asked for, judging by its recent brand glow-up aimed at a wider corporate audience. While it’s natural that the company would want to expand, its simple and accessible platform is its strongest appeal against pricier competitors, and its AI tools are simply not enough to justify such an extreme price increase.
Until wider development is unveiled, Canva will be suspended in an identity crisis of its own creation – too juvenile for its pricing yet desperate to match the heights of its competitors.
